Frequently Asked Questions
Everything you need to know about your Video Game Trader order.
What is the shipping timeframe for my order?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for those who need their gaming apparel sooner.
Do you accept returns or exchanges?
Yes, we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a request.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit, but we recommend measuring your favorite shirt to compare.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Secure encryption ensures your transaction data is always protected.
Are your designs officially licensed?
We pride ourselves on authenticity. All branded apparel and accessories at Video Game Trader are 100% officially licensed from the original publishers.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.