Returns & Exchanges
At Video Game Trader, we want your gaming-inspired apparel to fit perfectly, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your gear doesn't level up your style as expected, simply follow our streamlined process to secure a refund or a new size.
Initiate Your Request
Log into your account portal and select the specific order containing the apparel items you wish to return or exchange.
Print Your Shipping Label
Once your request is approved, download and print the pre-paid return shipping label provided via your registered email address.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure they stay protected during their journey back to our warehouse.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while our team inspects the items for your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing